Every SAMA piece is made in limited quantities with care and intention. When a size sells out, it usually stays sold out — we don't reorder to fill gaps. We want you to love what you receive, so please read through our sizing and product details carefully before ordering. Especially if you're ordering from outside Malaysia.

We Accept Exchanges In These Situations:
Wrong Size
If the size doesn't fit, we'll arrange a size exchange, subject to stock availability.
Defective Item
If your piece arrives with a manufacturing defect, we'll replace or exchange it, no questions asked.

Refunds
SAMA offer exchanges only for wrong size or defective items, as outlined above. This policy applies to all orders, domestic and international. If we don't have the replacement in stock, we'll refund you. We're not going to leave you holding something that isn't right.



What To Keep In Mind
Return requests must be made within 7 days of receiving your order.

Items must be unworn, unwashed, and in original condition with all tags and packaging intact.

International Orders
We ship internationally. A few things to know before your order:

Return shipping is the customer's responsibility, including for international exchanges. Depending on your location, this can be a significant cost. We recommend checking our size chart carefully before ordering to avoid needing an exchange.

Because international shipping takes longer, please contact us as soon as possible after receiving your order if you need a size exchange, so we can process it within your 7-day window.

Import duties or taxes paid on your original order are non-refundable and are not covered by SAMA, even on approved exchanges.

How to Start a Return
DM us on Instagram or email contact@wearsama.com with your order number, reason for return, and photos if the item is defective. We'll review and get back to you.

Please do not send items back before receiving approval from our team. Unapproved returns will not be accepted.

Shipping Costs
Return shipping is covered by the customer, except for verified defective items. We recommend using a trackable courier service. We're unable to take responsibility for parcels lost in transit.

Need help?
Reach out to us on Instagram @wear.sama