All orders are processed and fulfilled from Kuala Lumpur, Malaysia. Every piece ships from stock — nothing is made to order. International delivery takes 3–15 business days depending on destination, though times may vary with customs clearance and courier availability.

Once your package arrives, please check it for any damage before use. If there is any damage, please reach out to us at contact@wearsama.com with the relevant details, and we'll get back to you as quickly as possible after reviewing it.


PROCESSING TIME
Orders are processed within 1–2 business days before dispatch.
You'll receive a tracking number by email once your order ships.
Delivery estimates below are courier transit times from dispatch.


DOMESTIC — MALAYSIA
Free shipping on all orders within Malaysia.


Singapore
0–1kg: RM30.00 · 3–5 business days
1–2kg: RM40.00 · 3–5 business days
2–5kg: RM60.00 · 3–5 business days


Thailand, Hong Kong SAR
0–1kg: RM60.00 · 3–5 business days
1–2kg: RM75.00 · 3–5 business days
2–5kg: RM115.00 · 3–5 business days


Brunei, Indonesia, Philippines, Taiwan, United Arab Emirates
0–1kg: RM110.00 · 5–8 business days
1–2kg: RM130.00 · 5–8 business days
2–5kg: RM210.00 · 5–8 business days


Australia, United Kingdom
0–1kg: RM135.00 · 5–8 business days
1–2kg: RM180.00 · 5–8 business days
2–5kg: RM335.00 · 5–8 business days


China, Japan, South Korea
0–1kg: RM150.00 · 5–8 business days
1–2kg: RM195.00 · 5–8 business days
2–5kg: RM395.00 · 5–8 business days


United States
0–1kg: RM205.00 · 9–15 business days
1–2kg: RM255.00 · 9–15 business days
2–5kg: RM445.00 · 9–15 business days


Customs & Duties
Customs, duties, and import taxes (if applicable) are the responsibility of the customer and are not included in the shipping cost quoted at checkout.

Delivery estimates do not include customs clearance, which can add several days and is outside our control.


Returns & Exchanges
All returns and exchanges must be approved by us first. Please contact us at contact@wearsama.com or DM us on Instagram @wear.sama before sending anything back.

Items sent back to us without prior approval will not be accepted, and we will not be able to process an exchange or return the item to you.

Full details are in our Returns & Exchanges policy.


Don't See Your Country?
We ship to Malaysia, Singapore, Brunei, Indonesia, Philippines, Thailand, Hong Kong SAR, Taiwan, China, Japan, South Korea, Australia, United Kingdom, United States and the United Arab Emirates.

Somewhere else? DM us on Instagram @wear.sama — we'll quote you directly and arrange it.


More questions?
Chat with us @wear.sama